My Shopify store is not loading

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Tourist
24 0 1
Please what’s wrong with Shopify servers, mine has refused to load for the past 18 hours now I even tried it on phone and pc it’s not loading.
I’m getting “ this site can’t be reached”
Please what’s wrong 😒😒
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Shopify Expert
196 9 44

Hi , 

Please Provide your store URL please 

Regards

Sudipta 
MS Web Designer | Task4Store
20,000+ Tasks Completed | 1000+ Happy Clients

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Email: sudipta@mswebdesigner.com
Want to get Free review and advice for sale on store ?? just text me here


 Shopify Help on Demand from 19$ -  https://www.task4store.com/
150 + Shopify Small Tasks for Shopify & Shopify Plus Store


 Useful Free appCart2sale-Sales Booster 
11 in one App to Maximize your sales and Conversion  

Shopify Free one by one Tutorial for Beginners in 2020 

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Tourist
24 0 1
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Shopify Partner
322 47 90

Works for me. Must be a problem your end.

 

Screenshot 2020-01-27 at 18.03.05.jpg

 

 

If helpful then please Like and Accept Solution
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Tourist
24 0 1
Yes please what should I do
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Shopify Expert
196 9 44

Hi It's  working Fine from my end

 

 

screencapture-smartyscollections-myshopify-2020-01-27-23_27_46.png

 

 

I think there are some issues from your browser's 
please clear your browser's cache.

Steps clear your browser's cache for mac  - Safari

  1. Click on the Safari drop-down menu and select Preferences.
  2. Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.
  3. Select the Develop drop-down menu. Click Empty Cache.
  4. Note: You may want to also clear your browser history.

 

In Chrome
  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools. Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

 

Sudipta 
MS Web Designer | Task4Store
20,000+ Tasks Completed | 1000+ Happy Clients

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Email: sudipta@mswebdesigner.com
Want to get Free review and advice for sale on store ?? just text me here


 Shopify Help on Demand from 19$ -  https://www.task4store.com/
150 + Shopify Small Tasks for Shopify & Shopify Plus Store


 Useful Free appCart2sale-Sales Booster 
11 in one App to Maximize your sales and Conversion  

Shopify Free one by one Tutorial for Beginners in 2020 

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Shopify Partner
322 47 90

Difficult to say as hard to know what the problem is your side, so you'll have to try and narrow it down:

 

- Clear you cache (although doubt that's the issue)

- Can you get to other websites

- Can you get to it on mobile when not on wi-fi (e.g. just on 4G)

- Are other Shopify websites accessible

- Can you access it via a VPN

- etc.

If helpful then please Like and Accept Solution
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