My forum posts are being marked as spam?

Solved
Tourist
6 0 1

I've been having trouble posting to the forum today with questions regarding the Terms of Service and certain restricted items that my client wants to sell. Every time I submit post the moderators are marking them as spam. I've submitted the abuse report for the posts, but I would like to know why the posts are being flagged so that I can make adjustments.

 

I've read through the community guidelines and terms of service and I'm not sure what about my post is triggering the moderators.

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Shopify Partner
798 74 111

Sorry to hear about that. It could be an automated check rather than a human, so you might want to each out to Shopify team by other means, like https://help.shopify.com/en/questions#/questions

Sergiu Svinarciuc | CTO @ visely.io
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Highlighted

Success.

Community Manager
Community Manager
137 6 171

Hi @justinjcode 

 

We have an automatic spam filter that caught your recent posts so I've restored them.  

 

If this happens again in the future please don't hesitate to reach out communitymailer@shopify.com

 

Thanks! 

TyW | Community Manager @ Shopify
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 - Was your question answered? Click Accept as Solution 

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Tourist
6 0 1

Thanks 

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