My pixel isn't firing properly.

Highlighted
New Member
1 0 0

I check my pixel fires on facebook, also with pixel helper, and whenever I'm on the initiate checkout page or even payment, the pixel helper only shows page view, also in the add to cart page, it fire double and it shows 'Button Click Automatically Detected' in pixel helper which I don't know what it is, how can I fix this?

 

My website : summonfashion.com

0 Likes

You can ignore "Button Click Automatically Detected". (I see it fire once on the /cart page). It's likely you've clicked a button twice to fire it again. The event style of this is an automatic event: https://www.facebook.com/business/help/1292598407460746.

 

You need a catalog setup so the ids of items in your feed match the ids of products for your pixel. You can learn more about this here. The easiest way to do this is with Flexify. By the way, the InitiateCheckout event is fired when visiting the checkout, but it has a warning for this reason—the pixel is not matching up to the feed.

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
0 Likes