My shop is currently unavailable.ticket number 25403734.

US01Happy
Visitor
1 0 0

My shop is currently unavailable.ticket number 25403734.please help me.

My card has some problem when I paid the plan,and I want to change another card.

But my shop is unavailable.

Reply 1 (1)

Trevor
Community Moderator
3391 459 979

@US01Happy 

Your ticket has been escalated to the appropriate team for further review. We'll need to wait for them to review your ticket before an update can be provided. A general timeline for these tickets is between 24-72 business hours; however, there may be delays due to regional holidays, weekends, and the number of tickets our teams are handling.

You will be the first to know once an update is available. 

Trevor | Community Moderator @ Shopify
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