My shop is freezing for 1-2sec. Can someone tell me why?

Solved
Tourist
13 0 2

My problem happens when I click on different areas of the site, and I really don't know why. 

 

Link to the buggy page: https://aviation.brussels/search?type=product&q=+AND+category\:la-collection-passion-aviation+AND+

 

Reproducing this bug: click in the middle of the red circle (yes, it's weird) and try to do something else (eg. click on an article), you will see that the page freezes for one or two seconds then comes back to normal:

 

bg.png

 

I don't know if this bug comes from Shopify or somewhere else, if someone could help me troubleshoot this issue it would help us a lot!

 

Thanks!

0 Likes

Success.

Shopify Partner
1149 131 195

From what I can tell the issue is related to the ShopifyChat app.

Sergiu Svinarciuc | CTO @ visely.io
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution!
- To learn more about the awesome stuff we do head over to visely.io or our blog
1 Like
Highlighted
Tourist
13 0 2

Amazing, just disabled it and now the bug is gone! Thanks so much!

0 Likes