My shop is "currently unavailable"

New Member
1 0 0

i was trying to buy a Domain through shopify, i added cc details, clicked to buy it and then i got this error

" is currently unavailable."

what should i do? already sent an email to shopify support.

thanks in advance

Shopify Staff
Shopify Staff
63 0 13

Hey there!

Trevor the Guru here!

I'm sorry to hear about the issues you're experiencing with accessing your store. This type of situation does require an escalation to our higher tiered support for further review. With that being said, I did a quick search with your email and can confirm that this has been escalated and is being looked into. As soon as our teams have an update for you, they will follow up via email! 

If there's anything else I can help with please don't hesitate to reply back and I'll happily help out!

All the best, 

Trevor M
Shopify Guru