My shop shut down 'this store is not available'

New Member
1 0 0

So today I updated a new prepaid card to purchase a domain.

As soon as I updated payment my store seized up, locked off and now it's unavailable.

I am not in my home country atm, which may have raised flags but it's absolutely ridiculous to kick people off their store with no recourse or feedback!

I can't even go on chat for help as it just says 'store unavailable'. Please bare in mind I have paid considerable money for monthly membership and expect at least rudimentary communication from a service provider before they impose draconian security measures of which I know nothing!

Shopify Staff (Retired)
Shopify Staff (Retired)
289 0 219

Hey Simon,

Your store is back and active! Even if your store ends up on this state, you can chat, email or call us and we can get it back online for you. It usually takes about a minute. 

You're good to go, but if you need anything else just let me know. :)