My store canapin.myshopify.com is currently unavailable. ticket # 22381949

canapin
New Member
4 0 0

My store canapin.myshopify.com is currently unavailable.

ticket # 22381949

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Elle
Shopify Staff
Shopify Staff
1030 76 166

Hi, @canapin 

Your ticket is currently with the team who is best equipped to help you! 

As soon as there is an update available, you will receive an email. 

While there is no exact timeline I can share with you, rest assured our team is working as quickly as possible to help! 

 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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canapin
New Member
4 0 0

the tickets : 22381949 - 22424172 - 22425218 - 22411455 - 22383298 are not resolved yet, the 72H has already passed it's not a professional work,  i am losing my client because of you

 
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canapin
New Member
4 0 0

Every time I connect with support it wastes my time for nothing, every time checking information and when I ask to fix the problem they tell me I have to wait, what the hell service is that? it is not a professional job on your part

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Danishecom
Excursionist
197 6 16

@canapin did your Shopify trial ended?

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canapin
New Member
4 0 0

Yes, and when i tried to insert the card then the store is unavailable

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Elle
Shopify Staff
Shopify Staff
1030 76 166

Hi, @canapin 

I know it can be frustrating to have to wait when your store is unavailable; however, please rest assured that the correct team is looking into your account. 

As soon as there is an update available for you, you will receive an email from our team! 

In the meantime, feel free to learn more about building and growing your business with Shopify with the help of our free courses here. 

 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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