My store is down. HELP PLEASE!!!

crbusinessserv
New Member
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Aria
Shopify Staff
Shopify Staff
807 27 272

Hey, @crbusinessserv!

Aria here, I'm on the Social Care team at Shopify.

I'm sorry to hear you're having trouble with your store. An email was sent to the account owner on January 12 to explain the reason for this and the action that needs to be taken. The team who sent the email are the only team who can resolve this for you so replying to them directly is the best course of action.

I hope you get it sorted out quickly.

Aria | Social Care @ Shopify 
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