My store is down

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New Member
2 0 0

My store, TheTolentineStore.com has been down with no explanation for the last 48 hours and I would like to know why, and I would like the problem fixed ASAP. I am losing money every day that it is down and my bill is current.

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Shopify Staff
Shopify Staff
1454 89 320

Hey, @Tuammy

I'm sorry to hear you have been having trouble connecting to your store. From what I can see on my end, the store is active as the website is pulling up without any issues. Are you still experiencing this issue? If yes, please let me know the error you're seeing so I can have that reviewed. 

 

Peter | Social Care @ Shopify
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