My store is "currently unavailable" ???

New Member
1 0 0

Hi, i am Carlos and i have a problem with my website.


When some one wants to join my website the following message pops up: " is currently unavailable" (see picture below).

I already have had contact today with a Shopify person but he cannot help me further... 

I hope you know what the problem is, because i really have to fix this asap because of my customers.


Schermafbeelding 2020-05-29 om 00.12.47.png

Shopify Staff
Shopify Staff
269 23 39

Hi, @Carlos-galindo!


Ash here from the Shopify team. Welcome to the Shopify Community. 

I'm sorry to hear you're experiencing issues with your website. When I follow the URL "", I also see the same message that the site is currently unavailable. This tells me that there may be an issue with your shops plan.

Are you able to log into your admin at this time? If not, could you please reply back and let me know what happens when you try to log in, and send screenshots of any errors you get? 

Ash | Social Care @ Shopify 
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