My store is unavailable.

New Member
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My store is unavailable. Anyone help me?


Shopify Staff
Shopify Staff
908 87 181

Hey, @nurselifeus!

Lulu here from the Shopify Support team. Thank you for getting in touch and I'll be more than happy to help you out with your question.

I am sorry to hear that your store is unavailable at the moment. I will need to verify you as the account owner and then I can go in and take a look at what is happening. In order to do so, I will send you an email to the email address attached to this forums account and confirm some security questions about your store. Once you reply to that email, I will take a closer look for you. Please be sure to check your spam/junk folder as sometimes the email can land there.

Speak soon!


Lulu | Social Care @ Shopify
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