My store is unavailable !!

New Member
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dear shopify ,


i replaced my credit card then my store went off ! when i try to log in it says " is currently unavailable." i already contact the support but it takes forever to get a response , please if there is any solution to get my store work again . because i have some orders in process and my customers already start being upset because of this problem .

sorry for my bad english .




marouan .