My store says it's unavailabe

New Member
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The store of which I bought appears unavailabe, could You please help me.Screenshot_20200613-163040.png


Shopify Staff
Shopify Staff
1066 101 245

Hey there, @Cynthiabenic 


Bo here from Shopify Support! 


It sounds like you have bought from a store that is no longer open, is that correct? If so, please contact the store where you placed the order. Replying to the original order notification should get you through to the store owner. Shopify is a multi-channel commerce platform that lets you start, grow, and manage a business. You can sell on the web, mobile, social media, online marketplaces, brick-and-mortar locations, and pop-up shops. Stores on our platform are independent businesses and Shopify does not oversee order management, fulfilment, or shipping. We would not be able to get you in touch with the store owner or be able to check on your order on your behalf. Further information on all of this can be found here


All the Best,


Bo | Social Care @ Shopify
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