My store shut down

Highlighted
New Member
1 0 0
Why did Shopify shut down my store unexpectedly it says store unavailable
0 Likes
Shopify Staff
Shopify Staff
547 32 47

Hi @Saniyaw0205,

 

Ted here from Shopify, thanks for reaching out to us!
 
I'm just after taking a look at the account and seems that your store is under review. This is a standard review for all new stores just so we can verify that the account complies with our Terms of Service. Our reviews can take between 1-5 business days to complete. We wouldn't be able to speed this process up, as there are quite a lot of new store's being opened every day on Shopify that would need to be reviewed. We're sorry for any frustration caused.
 
I wouldn't be able to discuss the store in more detail publicly, however, I have just sent you an email privately if you could take a peek. If there is anything else I can help you with, please let me know, I'm happy to help!

 

All the best,

Ted | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes