Mystery. Please Solve!

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Tourist
10 3 0

I've created two identical products. One loads instantly and the other takes a painful amount of time. 

 

There is one difference... 

 

One has no inventory - it's sold out. (If I set the inventory to 55 it matches the other one.) 

https://08left.com/products/ams-tower-test

 

Thus it has no variants. 

 

The other doesn't keep track of inventory. 

https://08left.com/products/ams-amsterdam-tower?variant=20313448284248

 

its got variants. 

 

So, it seems my variants are killing me? 

 

I'm asking because I have products that are taking forever to load and I'm trying to get to the bottom of it. 

 

Any ideas? 

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Tourist
10 3 0

Nevermind - found it. Some old code from 2017 to remove variant options that were not available. That was the culprit. 

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Shopify Staff
Shopify Staff
720 47 104

Hey, there.

This is Dallas here from the Shopify Social Care Team.

Thank you so much for sending the links for both of the pages. I tried them outmyself and I didn't really experience a notable time difference between loading either of the sites.

This video is for the Item with no inventory

2020-02-fekh7-xc1ec.gif


and this video is for the item with inventory.

 

Inventory .gif

 

They both appear to be loading at around the same amount of time. That makes me wonder if it could be something to do with the back end of your browser to do with the cache. Have you tried clearing the cache on your browser? This helpful link gives instructions on how to clear the cache for all browsers. Can you try that and then let me know how it works?

Dallas | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
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Shopify Staff
Shopify Staff
720 47 104

After posting my reply I see that you found a solution so you can disregard what I wrote. 

I'm happy to hear that you got it all worked out. If you ever have any more questions please let me know. 

Dallas | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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