NEED HELP ASAP !! - sale but fraudulent ?

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Should I proceed to fullfilment or not ? Following is shopify's message and I don't know what to do. I Sell in Australia , the order is from Melbourne Australia also . I also thought the email adress sounded sketchy. Does that make any difference on the fraudulent analysis ? Thank you very much for your help!!!!!

Fraud analysis : HIGH

What you can do

Contact the customer to verify their identity and the purchase before you fulfill the order. Learn more about our improved fraud analysis, or how you can prevent fraud.

Order name : Manttana Tuara




  • Characteristics of this order are similar to fraudulent orders observed in the past
  • Card Verification Value (CVV) is correct
  • Billing address or credit card's address wasn't available
  • Billing address ZIP or postal code isn't available to match with credit card's registered address
  • There was 1 payment attempt
  • Payment was made with 1 credit card
  • Location of IP address used to place the order is Melbourne, Australia
  • Shipping address is 17 km from location of IP address
  • Billing country matches the country from which the order was placed
  • The IP address used to place the order isn't a high risk internet connection (web proxy)

Name on card

**** han

Cardholder name and family name different from costumer