NO support from Shopify

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New Member
1 0 0

I couldn't find any channel of support from shopify. No chat, no email and no nothing??? They just keep billing!!! What's wrong with shopify??

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Tourist
7 0 3

Try this link below. 

 

https://help.shopify.com/en/questions#/contact

 

You usually have to ask questions on their help pages to then access this page 

 

Ive found their support fairly reasonable, best over phone with wait of around 30 mins which is usual nowadays....online chat also works now too

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New Member
1 0 0

Absolutely appalling support from Shopify they don't respond to emails and 45 minute wait on Chat? I'm really starting to wish id gone with a different software package and i certainly will not reccomend Shopify to anybody, is it that their so big now they do not care?

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