Need help contacting support

Highlighted
New Member
1 0 0

My ability to do business locally has been shut down by local authorities because of co vid and now my shopify website that I pay for every month is not functioning and I can not get any help.  So upset and I can not understand why shopify would want us all to fail. At a time when we all need to get our businesses working for the benefit and survival of everyone worldwide.  So sad !

0 Likes
Highlighted
New Member
1 0 0

Hi, can you give more details about your issue ? what is your shopify link?

0 Likes
Highlighted
Trailblazer
216 7 23

Hi @crossbody,

So sorry to hear about your situation. Have you tried different ways to get Shopify support? You can provide more information about your issues in this topic and maybe we'll find a solution to them!

I'm Jason Dao, Manager of Research & Development Department at Avada Ecommerce.
0 Likes