Need help on Automatic item updates active [price] warning in my google merchant

Tourist
23 0 1

I use google shopping feed APP my products to google merchant, do not know why google merchant always warning me that Automatic item updates active [price] for some products which has several variants and the price for different variants is different.  On my website, the lowest price for the corresponding variant is always shown on the website's collection. Different landing page has different price and the price in the  Google merchant feed is same as the price on my website.  But google merchant report that the price for some landing page in the feed is different from the price on my website (which is actually the lowest price for the item with different variants).

Below are the screenshot from my google merchant.  I called google merchant and was told that i need to add some code for price from schema. org to my website.  I do know how to fix it.  Anyone had the same experience before?  Any help and suggestions is highly appreciated.

for shopify-1.pngfor shopify-2.pngfor shopify-3.png

0 Likes
Shopify Partner
160 2 23

This is indeed caused by structured data. If the first product selected, in this case a variant, then that specific variant needs to show the price and its related data as the first set in the structured data. If you search on Google for shopify structured data google merchant center you will find some great tutorials in how to resolve this.

Google Shopping Specialist - Data Feed Managment Tool
0 Likes
Tourist
23 0 1

Thank you, I will try

0 Likes
Tourist
23 0 1

@Emmanuel_Flossi wrote:

This is indeed caused by structured data. If the first product selected, in this case a variant, then that specific variant needs to show the price and its related data as the first set in the structured data. If you search on Google for shopify structured data google merchant center you will find some great tutorials in how to resolve this.


I searched online and found the codes you wroted. I copied and pasted the codes to the product.liquid.  The theme I am using is Brooklyn, there is no include, Below are the codes in my product.liquid.  Yesterday, I removed all the products from my google merchant.  After copied and pasted the codes to the product.liquid, the refeeded the products to the google merchant, this morning, I found the problem is still there.  there still shows the  Automatic item updates active [price]  problem.  Sometimes shows 10, sometimes shows 6, or 7.  Then I checked the account issue. It still has one issue, which is Insufficient match of microdata price information.  In the beginning it says 41% of crawls within the last 7 days had a price mismatch, a few hours later it says 66% of crawls within the last 7 days had a price mismatch.  

It seems like the codes do not work.  What should I do next to fix this problem?

Thanks.

 

0 Likes
Shopify Partner
160 2 23

Please note that the Diagnostics tab in Google Merchant Center is a historic log. This means that even if you resolve issues, the list of warnings and or error can still be there up to 30 days long. This is because Google does not check your pages every day, but over a span of 30 days.

 

Also remember to remove any old structured data you have, if you have old codes, this will cause conflicts, as the first one is always read.

 

Hope this helps.

Google Shopping Specialist - Data Feed Managment Tool
0 Likes
Highlighted
Tourist
23 0 1

@Emmanuel_Flossi wrote:

Please note that the Diagnostics tab in Google Merchant Center is a historic log. This means that even if you resolve issues, the list of warnings and or error can still be there up to 30 days long. This is because Google does not check your pages every day, but over a span of 30 days.

 

Also remember to remove any old structured data you have, if you have old codes, this will cause conflicts, as the first one is always read.

 

Hope this helps.


Thank you very much.  I do not know where is the old codes.  I just saw the codes with schema as below.  But if I tried to delete these codes, the product page does not show the payment method any more.  The percentage of Insufficient match of microdata price information has been increased to 70% crawls within the last 7 days had a price mismatch now.  You mean I have to wait up to 30 days for google to clear all these warning or error?

 

{% schema %}
{
"name": {
"de": "Produktseiten",
"en": "Product pages",
"es": "Páginas de productos",
"fr": "Pages de produits",
"it": "Pagine di prodotto",
"ja": "商品ページ",
"pt-BR": "Páginas de produtos"
},
"settings": [
{
"type": "checkbox",
"id": "zoom_enable",
"label": {
"de": "Aktivieren des Bildzooms",
"en": "Enable image zoom",
"es": "Habilitar zoom de imagen",
"fr": "Activer le zoom sur image",
"it": "Abilita lo zoom dell'immagine",
"ja": "画像ズームを有効にする",
"pt-BR": "Ative o zoom da imagem"
}
},
{
"type": "checkbox",
"id": "social_sharing_products",
"label": {
"de": "Teilen von Produkten aktivieren",
"en": "Enable product sharing",
"es": "Habilitar compartir productos",
"fr": "Activer le partage de produits",
"it": "Permetti condivisione del prodotto",
"ja": "商品の共有を有効にする",
"pt-BR": "Habilite o compartilhamento de produtos"
},
"default": true
},
{
"type": "checkbox",
"id": "product_vendor_enable",
"label": {
"de": "Produktverkäufer anzeigen",
"en": "Show product vendor",
"es": "Mostrar proveedor del producto",
"fr": "Afficher le distributeur du produit",
"it": "Indica fornitore prodotto",
"ja": "商品の販売元を表示する",
"pt-BR": "Exiba o fornecedor do produto"
}
},
{
"type": "select",
"id": "image_layout",
"label": {
"de": "Bildanzeige",
"en": "Image display",
"es": "Visualización de imagen",
"fr": "Affichage de l'image",
"it": "Visualizzazione immagine",
"ja": "画像表示",
"pt-BR": "Exibição de imagem"
},
"default": "stacked",
"options": [
{
"value": "stacked",
"label": {
"de": "Gestapelt",
"en": "Stacked",
"es": "Stacked",
"fr": "Empiler",
"it": "Elenco",
"ja": "スタックされました",
"pt-BR": "Empilhado"
}
},
{
"value": "thumbnails",
"label": {
"de": "Vorschaubilder",
"en": "Thumbnails",
"es": "Miniaturas",
"fr": "Vignettes",
"it": "Miniature",
"ja": "サムネイル",
"pt-BR": "Miniaturas"
}
}
]
},
{
"type": "header",
"content": {
"de": "Produktoptionsformular",
"en": "Product options form",
"es": "Formulario de opciones de producto",
"fr": "Formulaire d'options de produit",
"it": "Modulo delle opzioni di prodotto",
"ja": "商品オプションのフォーム",
"pt-BR": "Formulário de opções de produtos"
}
},
{
"type": "checkbox",
"id": "quantity_enabled",
"label": {
"de": "Mengenauswahl anzeigen",
"en": "Show quantity picker",
"es": "Mostrar selector de cantidad",
"fr": "Afficher le sélecteur de quantité",
"it": "Mostra selettore di quantità",
"ja": "数量ピッカーを表示する",
"pt-BR": "Exibir seletor de quantidade"
}
},
{
"type": "select",
"id": "product_selector",
"label": {
"de": "Auswahlart",
"en": "Picker type",
"es": "Tipo de selector",
"fr": "Type de sélecteur",
"it": "Tipo di selettore",
"ja": "ピッカーの種類",
"pt-BR": "Tipo de seletor"
},
"options": [
{
"value": "radio",
"label": {
"de": "Schaltfläche",
"en": "Button",
"es": "Botón",
"fr": "Bouton",
"it": "Pulsante",
"ja": "ボタン",
"pt-BR": "Botão"
}
},
{
"value": "select",
"label": {
"de": "Dropdown",
"en": "Dropdown",
"es": "Desplegable",
"fr": "Menu déroulant",
"it": "Menu a tendina",
"ja": "ドロップダウン",
"pt-BR": "Menu suspenso"
}
}
]
},
{
"type": "header",
"content": {
"de": "Schaltfläche In den Warenkorb",
"en": "Add to cart button",
"es": "Añadir al carrito",
"fr": "Bouton d'ajout au panier",
"it": "Pulsante \"Aggiungi al carrello\"",
"ja": "カートボタンに追加する",
"pt-BR": "Botão Adicionar ao carrinho"
}
},
{
"type": "checkbox",
"id": "enable_payment_button",
"label": {
"de": "Dynamischen Checkout-Button anzeigen",
"en": "Show dynamic checkout button",
"es": "Mostrar botón de pago dinámico",
"fr": "Afficher le bouton de passage à la caisse dynamique",
"it": "Mostra pulsante di check-out dinamico",
"ja": "ダイナミックチェックアウトボタンを表示する",
"pt-BR": "Exibir botão dinâmico de finalização da compra"
},
"info": {
"de": "Geben Sie Kunden die Möglichkeit, direkt mit einer vertrauten Zahlungsmethode auszuchecken. [Mehr Infos](https://help.shopify.com/manual/using-themes/change-the-layout/dynamic-checkout)",
"en": "Lets customers check out directly using a familiar payment method. [Learn more](https://help.shopify.com/manual/using-themes/change-the-layout/dynamic-checkout)",
"es": "Permite a los clientes pagar directamente usando un método de pago familiar. [Más información](https://help.shopify.com/manual/using-themes/themes-by-shopify/brooklyn#navigation-tips-tips-specifi...)",
"fr": "Permet aux clients de passer directement à la caisse en utilisant un moyen de paiement familier. [En savoir plus](https://help.shopify.com/manual/using-themes/change-the-layout/dynamic-checkout)",
"it": "Fai in modo che i clienti effettuino il check-out direttamente utilizzando un metodo di pagamento a loro conosciuto. [Maggiori informazioni](https://help.shopify.com/manual/using-themes/change-the-layout/dynamic-checkout)",
"ja": "使い慣れた決済方法を使用して、お客様に直接チェックアウトしてもらいましょう。[もっと詳しく](https://help.shopify.com/manual/using-themes/change-the-layout/dynamic-checkout)",
"pt-BR": "Permite que os clientes finalizem os pedidos na hora usando um método de pagamento salvo. [Saiba mais](https://help.shopify.com/manual/using-themes/change-the-layout/dynamic-checkout)"
},
"default": false
},
{
"type": "select",
"id": "add_to_cart_button_size",
"label": {
"de": "Schaltflächengröße",
"en": "Button size",
"es": "Tamaño del botón",
"fr": "Taille du bouton",
"it": "Dimensione pulsante",
"ja": "ボタンのサイズ",
"pt-BR": "Tamanho do botão"
},
"default": "small",
"options": [
{
"value": "small",
"label": {
"de": "Klein",
"en": "Small",
"es": "Pequeña",
"fr": "Petit",
"it": "Piccolo",
"ja": "小",
"pt-BR": "Pequeno"
}
},
{
"value": "large",
"label": {
"de": "Groß",
"en": "Large",
"es": "grande",
"fr": "Grand",
"it": "Grande",
"ja": "大",
"pt-BR": "Grande"
}
}
]
}
]
}
{% endschema %}



0 Likes
Shopify Partner
160 2 23

Yes, editing your theme without knowing what to remove may indeed cause issues.

I recommend checking to know the structure of schema's : https://schema.org/

 

Yes it takes up to 30 days for errors or warnings to clear. If you have fixed the issue.

Google Shopping Specialist - Data Feed Managment Tool
0 Likes