Need my website up!!

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Tourist
4 0 1

My domain has been sitting in the 'still in process' for 72 hrs now, I really need my website back up and running, this is a huge inconvenience, and I thought switching fm my previous platform was a good decision. Please help me understand if there's something else I'm waiting on? 

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Shopify Staff
Shopify Staff
557 60 108

Hey @!

Cal here from Shopify, thanks for reaching out to us. I'd be happy to look into this with you. Is it a domain that you purchased from Shopify, or is it a third-party domain? Did you purchase it 72 hours ago? 

 

Would you mind sharing the domain with me here, and I can investigate what may be happening? Thanks! 

Cal | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
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Tourist
4 0 1
Hello, Yes i registered my domain last Friday and the email confirmed it
would be up within 48hrs on all devices, but still nothing. Plz help, I
migrated fm Vistaprint, all required info has been provided.
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Tourist
4 0 1

Hello, Yes I successfully registered my domain and received the email that it should be avail on all devices within 48hrs (that was on Friday) and still no website.  Plz help, Im applying for funding for my business and majority require u to have a website. This is terrible timing, plz help.    myqueenkisses.com

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Shopify Staff
Shopify Staff
557 60 108

Hi @Tamiqua! I've just sent you an email. If you could respond directly to that email, thanks! 

Cal | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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