New Customer Email address not valid

kenneal67
New Member
4 0 0

I have 2 customers with .co.nz email addresses and I cant add either of tehm as customers to my online shop as the system says teh email addresses are invalid. This si untrue as I email these people often

 

Can anyone help?

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Ted
Shopify Staff
Shopify Staff
1198 109 121

Hi!

Ted here from Shopify. :-) 

This is a known issue that has just occurred today and we apologise for the inconvenience caused. Our Devs are currently working on this, however, could you email support@shopify.com? When you do, you should receive an automated email back with a ticket number assigned. If you let me know what that ticket number is, I'll let the team know that you're store is also displaying this error. We should have this resolved as soon as possible. 

Thanks a mill! 
Ted

Ted | Social Care @ Shopify 
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JuliusA
New Member
1 0 0

Same Problem, how can we solve this?

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