New EIN?

Solved
Christopher_Llo
New Member
1 0 1

Hi,

I have a new EIN that I need to update my Shopify Payments with. I go to the settings for Shopify Payments and it seems like I can't change it. What can I do?
 

Thanks.

Ted
Shopify Staff
Shopify Staff
1200 111 125

Hello, Christopher!

Ted here from Shopify, thanks for reaching out to us. 


To update your EIN contact support using the details found here so the team can help you with this request. 


Thanks a mill,
Ted

Ted | Social Care @ Shopify 
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basinmedia
New Member
1 0 0

Can I also get in contact with someone about updating my EIN? Thanks!

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Rae
Shopify Staff
Shopify Staff
1013 79 265

This is an accepted solution.

Hi, @basinmedia

My name is Rae, and I'm helping out my colleague Ted with this post.

To update your EIN, please reach out to our Support team directly via our Help Center using this link. Once you visit that link and log in to your account, you can submit a support request with our team, and we'll be happy to continue assisting you on live chat, email, or through a callback. 

Since the above information outlines the best way to resolve this question, I've marked my reply as the solution to this thread. This should help other Community users who are also looking for the steps needed to update their EIN.  

We look forward to hearing from you via our Help Center soon! 

Rae | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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