Hello Shopify support Team,
We are setting up online store for big supermarket chain in Mogadishu, Somalia. Credit card access is very limited in Somalia.
People use their mobile phones for purchase and payment. The mobile payment service is provided by telecom companies.
The telecom companies provided us an API gateway to integrate with our e-commerce site to enable people make purchase online locally.
We requested access for Shopify payment gateway SDK but so far there is no reply!
If we cannot integrate with telecom API with Shopify, then we cannot use Shopify. Can Shopify help setup this custom gateway. We are willing to comply all requirements.
This gateway will only be used by us for people in Somalia.
We will appreciate your help!
Thanks for sharing your question in our forums. My name is Olivia and I'm part of the Shopify team.
Just to make sure we are on the same page, did you fill out our Hosted Payment SDK access form?
Applications are currently closed as we make upgrades to how Shopify handles third-party payment processing requests. These important updates will improve your user experience, along with better the procedure for making access requests in the future. As such, there's a temporary hold on new inquiries going into 2021.
If you had filled out your ask prior, you can expect to hear back from our Payments team within 30 days unless your application was not approved.
Please don't hesitate to let me know if you have further questions.