No phone support

Highlighted
New Member
4 0 0

It is really disappointing how Shopify Support no longer has phone support.  I find this to be extremely bad customer service and it is very frustrating when trying to contact Support for an urgent matter. I do not understand why phone support is no longer offered and the callback 'feature' is not always available.  This is just brutal!

0 Likes
Highlighted
Excursionist
16 2 2

Agreed, very poor choice. They're telling us that our problems aren't important.

0 Likes