No thumbnails and can't enlarge images

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I can't seem to get the thumbnails to show up and when I click on an image nothing happens. This picture shows two product images. Any thoughts? Theme - 'Simple'

 

Shopify Image.jpg

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I upload only one photo ... mine are 319 pixels x 412 pixels and in .png format. The program makes the thumbnails automatically from the upload. Hope it helps.

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Thanks. I just tried some additional types and sizes of images and still no
thumbnails.
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I can't find your store link. Is it active?

 

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https://help.shopify.com/en/manual/using-themes/change-the-layout/images

in case you haven't seen this link.


@AJP wrote:

I can't find your store link. Is it active?

 


 

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Shop.thebarstore.ca
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I can't find that page you show on https://thebarstore.ca/floor-models. My expertise ends here. Call Customer support as they can see your admin page and see where you went wrong. Good luck

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looks like it was an app running. they maker of the app resolved it.

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