Just started a shopify site. My domain is hosted with a different company, so I changed my hosting A Record to point at Shopify DNS and updated CName to point at shops.myshopify.com
All this is working fine - www.grizzlygoldtrap.com goes to my Shopify site.
HOWEVER, I can not receive emails sent to email@example.com - I can send mail out through OutLook client, but can not receive emails. Yes, my outgoing and incoming account settings are correct.
Below are JPEGs of my DNS setting.
Any HELP really appreciated. thanks.
Hey there, Dennis!
Savannah here from the Shopify Guru Team. :)
It looks like your DNS settings are all set properly to point your domain towards Shopify, but your A Record and CNAME don't actually effect your email. In fact, Shopify doesn't host emails at all - so the issue would be somewhere between your domain provider (which seems to be domains.com) and your email client (Outlook).
I did a quick check on your MX Records (the records that point from your domain to your email host), and everything seems to be set up correctly as well. I would venture to guess that the issue is with the way importing has been set up through Outlook. I'd recommend checking out Domain.com's guide to setting that up here. If you don't notice any particular issues while going through those steps, you can also contact your domain provider's support line here.
If you have any further questions, don't hesitate to ask!
Savannah | Shopify Guru