Not very impressed so far :(

[driftjesus]

my site keeps on freezing when editing , both app and online, so can't do business

asked 3x on here. Not one reply

did I make a mistake choosing shopify

 

[BobsMojo]

Hi @driftjesus 

From my experience, we've haven't had this particular issue with our store too often, only very occasionally.

You might check the Shopify Status page and see if there are any issues that appear there. i don't see any that are showing on the overall system, but you can also log in at that page to see if there is anything showing specifically to your site.

[driftjesus]

What do I do? This is downtime, unacceptable.

whats my next move? Other than checking if its a normal problem, which would be ridiculous

if this is a common issue, my shop has downtime every time?

does Shopify refund me then?

so far, disappointed, amateur night.

[driftjesus]

 Checked status page. All good

what do I do now?

howcome my shop is not even filled and already these silly problems? 

What's the email adress for shopify tech support?

its all very unclear and very very disappointing. 

[BobsMojo]

There was a contact us link at the bottom of the status page you were just on. 

Here is another link to it.

It will ask you to log in, then it will take you a page to enter a question. Enter anything in the question field and click Search, then there will be a button at the bottom to go to the page with chat/email support.

[driftjesus]

Thanks for your help

but I so so regret choosing shopify, this is bullshit. 

Shop is not even filled yet and already this crap, both on app and online on multiple devices so structural problem

sick of it.  

Not good advertising for shopify at all. 

Client for one week but only disappointment here.