Not very impressed so far :(

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Tourist
17 0 0

my site keeps on freezing when editing , both app and online, so can't do business

 

asked 3x on here. Not one reply

 

did I make a mistake choosing shopify

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Shopify Partner
369 39 78

Hi @driftjesus 

From my experience, we've haven't had this particular issue with our store too often, only very occasionally.

You might check the Shopify Status page and see if there are any issues that appear there. i don't see any that are showing on the overall system, but you can also log in at that page to see if there is anything showing specifically to your site.

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Tourist
17 0 0

What do I do? This is downtime, unacceptable.

 

whats my next move? Other than checking if its a normal problem, which would be ridiculous

 

if this is a common issue, my shop has downtime every time?

 

does Shopify refund me then?

 

so far, disappointed, amateur night.

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Tourist
17 0 0

 Checked status page. All good

 

what do I do now?

 

howcome my shop is not even filled and already these silly problems? 

 

What's the email adress for shopify tech support?

 

its all very unclear and very very disappointing. 

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Shopify Partner
369 39 78

There was a contact us link at the bottom of the status page you were just on. 

Here is another link to it.

It will ask you to log in, then it will take you a page to enter a question. Enter anything in the question field and click Search, then there will be a button at the bottom to go to the page with chat/email support.

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Tourist
17 0 0

Thanks for your help

 

but I so so regret choosing shopify, this is bullshit. 

 

Shop is not even filled yet and already this crap, both on app and online on multiple devices so structural problem

 

sick of it.  

 

Not good advertising for shopify at all. 

 

Client for one week but only disappointment here.  

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