Notifying Shipping without tracking number

adilsarwar
New Member
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Hi Shopify,

 

I would very much appreciate help as I am new, and have searched the existing questions without resolve.

I am not dropshipping, and would like to ask what the sequence is when a customer purchases? It seems as though they receive a "order fulfilled" email, but I would like to add a separate email without a tracking number once we have posted the item (which is a day after the order is accepted)

Could someone please advise how this could be done?

Kind Regards

adil

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