Hi! We have multiple locations in our shopify and are facing an issue with local pickups.
when an item is stocked at our store and a customer chooses on our checkout page to pick it up in store, the option to do so is available.
however, when the item is not in stock in our store, but available in our warehouse, the option to pick up in store is not available anymore. We do not want customers picking up from our warehouse so we configured for the warehouse not to offer local pickup. We want customers to pick up in store instead.
I have tried searching for an answer online. Most solutions have to do with multiple pick up locations. we don’t want to have multiple pick up locations.
If a customer would like to place an order for an item that is in our warehouse and not in store, we would like the pickup in store option to be available. How can we enable one pickup location for all locations on shopify?