Online Harassment On Our Advertising

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Is anyone else suddenly the target of online harassment for their store's advertising.  This has never happened to us before. We opened a store on the 8th of Feb. and people are saying we are a scam. Stating that they never received their products. They have not ordered from us and we don't have any orders from them. We are being targeted on FB from a page called Store is a Scam. People are saying that we are in London and running a scam. We are not. We live in Idaho. I am at a loss, as soon as we block and ban people from commenting, three more pop up. Has anyone else dealt with this? Do  you have any suggestions on how to  handle it? Thank you in advance.