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I've the same issue with my account niagaracosmetic.myshopify.com is currently unavailable.


What can i do? i contacted the support but no help..my account was in fine status no issues no delay in monthly plan no charge backs ..nothing at all!


Kindly help to solve the issue. i've pending customers orders and pending payouts.

Shopify Staff
Shopify Staff
908 85 159

Hey, @cindybb!

Lulu here from the Shopify Support team. Thank you for getting in touch and I'll be more than happy to help you out with your question.

Sorry to hear that your store is unavailable at the moment. I will need to verify you as the account owner of the store in order to have a closer look into this for you. I will send you an email to the email address attached to this forums account and confirm some security questions about your store. Once you reply to that email, I will get that done for you. Please be sure to check your spam/junk folder for this email as sometimes it can land there.

Speak soon! 



Lulu | Social Care @ Shopify
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