Order confirmation emails - Outlook notes "We could not verify the identity of the sender"
Anyone know how to fix this? Or see this before?
Images in the email are broken links too. Probably because Outlook is blocking them...
Any help is appreciated.
Need to authenticate the email address you are sending from. Check this article: https://sendgrid.com/blog/how-to-authenticate-your-email-in-5-steps/
Thanks! We only see this when the email is generated from Shopify.
All other email we send from this domain doesn't have the issue.
Based on that, I'm assuming your Domain is hosted by a 3rd party...
Have you done this...
Need to authenticate the email address you are sending from.
Thanks Melsmojobob! We will work through this and report back to the group!