Is it possible for a customer to edit an order, such as change an item or change their shipping address within a certain timeframe of placing an order? I know it's available to us as the merchant in the admin, but was wondering if we can allow customers to change their own info similar to how some sites say "you can change order within 1 hour or placing it". Thanks!
I have the same issue. Once the order is edited the products quantities and value of invoice do not change when the CSV is exported. It messes up accounting, inventory and customer service. Customers experience is hampered and we get bad reviews for our brand. Is there any solution to this?
When we edit an order to remove an item and then capture the payment, the capture payment amount is populated with the original order total rather than the reduced new total. Is there any way to get the adjusted total (assuming it is less than the authorized amount) to populate so users do not have to manually edit which could potentially lead to errors?
Hello I run a Japanese restaurant in California and I am about to use shopify for online orders.
I have a question: If customer orders a California roll and checks out. Then after, we need to add charge of $1.00 (for adding cream cheese inside) to the customers credit card, how can I do it?
Thank you for your help!
IMO, there are several ways to solve this problem.