Order says test mode was on but customer was charged

zboydstun
New Member
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Hey all,

I forgot to turn test mode off and an order was placed. I turned it off and they replaced the same order, got charged on their card, but my sale isn't showing and still reads at the top "Your payment gateway was in test mode when this order was created." I'm dropshipping an item and already went through the ordering process.

How can I fix this? Luckily this is just a friends order so they're not worried about it. 

Do I need to just refund them and tell them to place the order again?

Screen Shot 2021-03-04 at 2.42.14 PM.png

Screen Shot 2021-03-04 at 2.43.36 PM.png

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