Orders: Why are some Orders in Bold font

New Member
3 0 1

As per below screenshot, what is the implication of some orders being listed in BOLD font?

I cannot see a relation to "unread", fulfillment, payment status etc. They do seem to change from bold to not-bold, but I cannot establish what the trigger is for this change.



Shopify Staff
Shopify Staff
624 63 118

Hi, @ElliotvD!

Welcome to Shopify Community. My name is Olivia and I work here.

The orders that are bolded are considered to be open. In order to grey them out you will need to archive them. This can be done with bulk actions by selecting each order you want to archive and clicking more actions > archive orders.

I trust that answers your question, but please let me know if you have further questions.

Warm regards,

Olivia | Social Care @ Shopify 
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