Original Compare at price not showing

ChezBrandi
New Member
2 0 1

I have added a sale price to all items in the shop and listed the original price to "compare at" price.  However, the Compare at price does not show on the site.  It is properly entered within the theme.  Any suggestions on how to fix this?

My theme is custom....

https://chezbebeny.com/

 

Thanks-

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Ren7
Shopify Staff
Shopify Staff
687 48 106

Hi, there!

Ren here from the Shopify Social Support team.

What a great website and congratulations on your little entrepreneur - how inspiring! I thought you two might enjoy reading about some fellow kid entrepreneurs featured by Shopify here.

As for the changes you're trying to make - in the event that your theme was custom built - you'll want to reach out to your development team directly for help making any changes.

Often, there is a section in your theme editor that will allow you to toggle the compare at price on and off. If it's not there, see if your development team can make the appropriate changes to add that in.

 

Hope this helps and all the best.

 

Ren | Social Care @ Shopify 
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ChezBrandi
New Member
2 0 1
Thank you! I’ll try and find a new developer to help with that. Thanks for your positive comments and sharing info about the other kid entrepreneurs! Love seeing young people bringing their ideas to life!

Brandi
Michelsaoud
New Member
4 0 0

Hello, on some of my product page I have the possibility to create a discount but on others, I don't see the compare at price and other sections like inventory, quantity, and shipping.

I attached 2 picture so you can see what I have and what I don't on some of my product pages. How can I resolve this?

Big thanks,

MichelScreenshot 2020-09-29 at 19.35.58.pngScreenshot 2020-09-29 at 19.44.36.png

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Ren7
Shopify Staff
Shopify Staff
687 48 106

@Michelsaoud 

Hello! Thanks for reaching out for a hand. 

In order to access the Compare At Price, you'll need to click the "edit" option that can be found next to each of the variants. This will enable you to access the settings for that specific variant and subsequently allow you to add or edit the compare at price. Here's an example of what that looks like: 

 

That should do the trick! Let me know how it goes for you.

Ren | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Yany
New Member
1 0 0

Hi @Ren7 

I'm a new user and I'm having a similar problem. I have different variants with different prices. When I put prices in the "compare at price" it's only showing the first compare at price for every variant. Every variant has a different compare at price, but they are not updating. Please see the screenshot below. I use the theme DEBUT. Is there a way to show different compare at prices for every variant?

Screen Shot 2020-10-29 at 1.21.48 PM.pngScreen Shot 2020-10-29 at 1.21.57 PM.png

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SixPawz
Tourist
5 0 1

Hi there!

I am encountering this same issue whereby the variant price is fixed on the first product and does not change. Any idea or solutions?

Thanks!

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Hello,

Is it possible that you're missing turning on this feature from your settings?

I use this feature all the time. There's a check box within your settings that if that box is unchecked it won't show.

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