Out of the Sandbox/Pixel Union Theme Updater Pro plan

Thony12
Tourist
7 0 2

Hi Guys!

I plan to purchase one of the themes from the developers Out of the Sandbox & Pixel Union.

My only concern is their Customer Support Response Time.

Has anyone subscribed to their Theme Updater Pro Plan and experienced a same day response to any inquiries? 

Thank you for your help.

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