Did you try reaching out to Shopify's support on the Shopify Help Center (https://help.shopify.com/en)?
Professional Shopify Partner. Check out our Apps in the Shopify App Store:
✅ Terms and Conditions Checkbox | ♻ Update Cart Button Remover | ♬ Custom Background Music
⏳ Scarcity: Cart Countdown Timer | ? SocialBar - Social Media Icons | ⟳ Idler - Auto Store Refresher
✨ Magical Browser Tab Animations | ⚠️ Product Warnings & Pop Ups | ⏰ Low In Stock Alert
❤️ Custom Falling Images Effect | ☔ 3D Falling Snow/Rain Effects | ☝ Colorful Back To Top Button
? Waze & Google Maps Navigation