Page not found: http://megaplanetshop.com

oaperez
New Member
1 0 0

Hello, I would like to know why the page http://megaplanetshop.com/ was available less than a month ago, the date on which I made a purchase through the indicated page, but when consulting today the page does not exist.


Please can you provide me with a background on this matter, thank you.

Oscar Pérez from Chile.

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Don
Shopify Staff
Shopify Staff
1298 79 172

Hi there @oaperez!

Don here from Shopify.

I took a look at the domain you shared here and I can see a page on that link showing that this domain would need to be connected to Shopify still.

When you first purchased this domain, did you go through all of the steps required to connect it to your Shopify store?

Could you let me know if there are any notifications showing in the Online store > Domains menu in your Shopify admin indicating that further action is required to set up this domain?

The more information you can give us here the better we will be able to understand and help out.

I look forward to checking this out with you!

 

Regards,

Don

Don | Social Care @ Shopify 
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