Paid for the basic plan and the store is unavailable

ilyanshas
New Member
2 0 1

hello there 
i did everything like it was writen on the web ...
Did all the custom stuff and filled in my credit card paid for the basic plan and the sore went boom "This shop is unavailable" what do i need to do>?

 

0 Likes
Victor
Shopify Staff
Shopify Staff
778 66 191

Hi @ilyanshas,

 

Thank you for getting in touch about this. I will need to take a look at your store to determine what has happened here and to do that I will need to authenticate you on the account, so I will be sending you an email about this matter shortly. This email will be sent to the email address linked to your forums profile. Please look out for my email for an update on the situation.

 

Kind regards,

 

Victor | Shopify Social Care

Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
ilyanshas
New Member
2 0 1
thank you looking to see your email
Alihamza2
New Member
3 0 0

my store is unavailable and this is the third time closing and they don’t email why they closed my store I payed money for the plans and domain.

Also contacted Shopify support they didn’t do anything.

My store is herinz-com.myshopify.com

0 Likes
Alihamza2
New Member
3 0 0

Shopify keep closing my store like 3 times

my store is herinz-com.myshopify.com

0 Likes