Pause and build plan with annual billing

Solved
mariakorh
New Member
1 0 0

I have had my Shopify store for about 8 months now but I have come to the conclusion that I want to make some changes to my site and store. I would like to enter the "pause and build" -plan for some time. The thing that worries me is that I have annual billing for my current plan and I have already paid the plan for this year. Is the "pause and build"-plan going to work with annual billing? Am I going to lose the money I paid for the whole year or is the annual billing going to adjust to the new lowered price?

I really couldn't find any information on this and I just wanted to make sure that I don't actually lose money doing this. Thank you for the help in advance.

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Brie
Shopify Staff
Shopify Staff
567 46 95

This is an accepted solution.

Hi, @mariakorh!

The pause and build plan can certainly work with annual billing, however you will need to re-select the annual option after downgrading (as it will reset to monthly after making the change). As for what you've pre-paid already, the difference will be credited to your account and applied to any future invoices. Hope that helps! 

Brie | Social Care @ Shopify 
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