I have had my Shopify store for about 8 months now but I have come to the conclusion that I want to make some changes to my site and store. I would like to enter the "pause and build" -plan for some time. The thing that worries me is that I have annual billing for my current plan and I have already paid the plan for this year. Is the "pause and build"-plan going to work with annual billing? Am I going to lose the money I paid for the whole year or is the annual billing going to adjust to the new lowered price?
I really couldn't find any information on this and I just wanted to make sure that I don't actually lose money doing this. Thank you for the help in advance.
Solved! Go to the solution
This is an accepted solution.
The pause and build plan can certainly work with annual billing, however you will need to re-select the annual option after downgrading (as it will reset to monthly after making the change). As for what you've pre-paid already, the difference will be credited to your account and applied to any future invoices. Hope that helps!