Pay as a guest- PayPal

Tourist
48 0 1
Hey, I’m using PayPal Express Checkout.
I want to accept also credit card with “pay as a guest” option, in PayPal:
I Clicked On for PayPal Account Optional
But can’t see this option in my store.. why?
*personal account*
https://aa-patents.myshopify.com/
0 Likes
Shopify Staff
Shopify Staff
281 10 37

Hello, there!

 

Karlie here from the Shopify Guru Team! I've gone through your storefront to see if I could run an order through with a credit card from your PayPal Express. The option for your customers to checkout as a guest and pay with their credit card without having to enter PayPal login details is available in your checkout on your website. If you're not seeing this option then you may just need to clear your cookies and cache for your browser. Make sure you browser is up to date as well and that should resolve the issue for you! 

 

I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!

 

*Karlie* | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
Tourist
48 0 1
Hey, thanks!
I can see that in my computer, but not in the phone(I tried in 3 different phones)
Why? How can I change that?
0 Likes
Shopify Staff
Shopify Staff
281 10 37

You're so welcome! 

If you're not seeing that option via mobile - I would recommend contacting PayPal support. They may be able to tell you more about how to use that feature on a mobile device or dig into the problem for you. 

*Karlie* | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes