Pay as a guest- PayPal

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Tourist
70 0 3
Hey, I’m using PayPal Express Checkout.
I want to accept also credit card with “pay as a guest” option, in PayPal:
I Clicked On for PayPal Account Optional
But can’t see this option in my store.. why?
*personal account*
https://aa-patents.myshopify.com/
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Shopify Staff
Shopify Staff
455 26 72

Hello, there!

 

Karlie here from the Shopify Guru Team! I've gone through your storefront to see if I could run an order through with a credit card from your PayPal Express. The option for your customers to checkout as a guest and pay with their credit card without having to enter PayPal login details is available in your checkout on your website. If you're not seeing this option then you may just need to clear your cookies and cache for your browser. Make sure you browser is up to date as well and that should resolve the issue for you! 

 

I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!

 

*Karlie* | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
70 0 3
Hey, thanks!
I can see that in my computer, but not in the phone(I tried in 3 different phones)
Why? How can I change that?
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Shopify Staff
Shopify Staff
455 26 72

You're so welcome! 

If you're not seeing that option via mobile - I would recommend contacting PayPal support. They may be able to tell you more about how to use that feature on a mobile device or dig into the problem for you. 

*Karlie* | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hello!

The same problem, I do not see the option for the client to pay by credit or debit card.

Could you check my store please: https://wumbatoys.com/

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New Member
1 0 0
I am having this same issue can you check my store
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Shopify Staff
Shopify Staff
455 26 72

Hey, @wumba and @Bayside!

Karlie here from the Shopify Guru team. To enable the 'Pay as Guest' feature with your PayPal payment gateway, you would need to adjust some settings from within your PayPal account. From your PayPal Admin, you will want to follow this PayPal Support Guide to help you add that feature. 

 

You can also learn more about setting up the 'Pay as Guest' feature and how you can use PayPal with Shopify in our handy help guide, here. If you're still not seeing the option to set up the 'Pay as Guest' feature then you would want to reach out directly to PayPal support to gather some more information and have them look into it for you. 

 

 

*Karlie* | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hey, I’m using PayPal Express Checkout.
I also want to accept credit card with “pay as a guest” option, in PayPal:
I Clicked On for PayPal Account Optional
But I can’t see this option in my store. why?

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