PayPal Account Optional

New Member
2 0 0
I've used paypal before for years to accept payments, but now I'm trying to help my mom and her new shopify store, and I'm puzzeled. She has in her PayPal account to make a "PayPal Account Optional". Thats turned to ON. But everytime we try and make a test payment on her store (yourflipflops.com) it goes to paypal, and when you click on, "don't have a paypal account", it friggin creates one and asks for a password and such, and instead of completing the order paypal sends a "temporarily out of service" page. It's been sending that page for days, so I don't think it really is true. My mom is bugging paypal customer service, but I thought maybe I could try here to see if anyone else has had this trouble? Thank you! -Nate
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New Member
2 0 0

i think we figured this out. even though paypal says this should work for a “premier” account, it didn’t. we upgraded her to a “business” account, and now magically the correct landing page for paypal shows up.

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Shopify Staff
Shopify Staff
2045 0 40

My god what a mess. Thanks for sharing this.

It seems we will need a whole CMS to handle the paypal trouble shooting…

Tobias Lütke - Shopify CEO // http://twitter.com/tobi
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