Payment Verification

New Member
1 0 0

I am 17 years old and just recently started my store. I got to the payment part end put in my SSN not knowing that I had to be 18 or use my parents. It now says that I need to take a picture of my ID but the SSN would not match the ID of my parents now. Is there any way that I can go back and change this?

Shopify Staff
Shopify Staff
1032 87 115

Hi @Ghinks1,

Ted here from Shopify, thanks for posting your query. 

I'd recommend following the steps I've mentioned here and when you're ready, have your parents contact us directly to help change the SSN. 

If there is anything else I can help you with, please let me know, I'm happy to help!

Many thanks,

Ted | Social Care @ Shopify
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