Payment gateways are not shown in the checkout!

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New Member
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Hello Everyone,

 

I chose paypal & stripe as third party provider for payment, but when I open my website (www.fit-top.com) paypal is showing up only ! 

I tried with chrome , firefox & internet explorer but I face same issue but when I open it by Safari paypal + apple pay are showing only 

Best Regards,

Husam 

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Shopify Staff
Shopify Staff
1060 88 117

Hi @Husam-Alhunaiti,

Ted here from Shopify, thanks for reaching out to us! 

I created a test order on the account and I can see 2 gateways are offered at the checkout, as shown here for example. Have you resolved your query in the meantime? If not, where are you located?

Many thanks, 

Ted | Social Care @ Shopify
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New Member
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Thank you Mr. Ted , I appreciate you help 

It seems ok but by I tried to test it by my laptop & other pc the problem is still exist ! I'm in Jordan 

but when I asked from people to try from Morocco & US, the gateways appear !  

 

Best Regards,

Husam    

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New Member
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Sorry for this delay 

I only connected with stripe & paypal 

 

Thanks 

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Shopify Staff
Shopify Staff
1060 88 117

Hi @Husam-Alhunaiti,

Thanks for letting me know! So both Stripe and Shopify Payments are not available in Jordan, which is why you're experiencing errors at the checkout. A list of gateways you can connect with can be found here if you would like to take a look. You can still use Paypal but if you would like to offer an additional gateway on the account, I would recommend using a gateway such as 2Checkout or Checkout.com. 

If there is anything else I can help you with, please let me know, I'm happy to help!

Many thanks,

Ted | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog