Payment notification for bank deposits

kbmwvn
New Member
1 0 0

Hello, how do I create a new notification to confirm a customer's payment made through bank deposits? 

0 Likes
Peter
Shopify Staff
Shopify Staff
2290 243 477

@kbmwvn 

As the funds are being collected outside of Shopify, it will require that you email them manually as it would not be possible to add an automatic notification email to the Shopify admin. One way you can manually send an email is by clicking the customers' email when viewing the order. With this feature, you will be able to send them an email to notify them that the deposit has been successful. Alternatively, you could try speaking with your bank to see if there is a way to set up an email confirmation when the funds are collected. 

 

Peter | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes