Payment verification

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New Member
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How do I change the name for the payment I’d to verify the payments 

like the passport and address bit

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Shopify Staff
Shopify Staff
309 31 47

Hi, @Power12 !

Thanks for reaching out to us about this.

Are you referring to the information linked to the Shopify Payment settings? If so, you can follow our various guides here to reconfigure your banking and tax details as needed. 

If you are referring to another payment setting, please let me know and I'll be happy to look into it.

Cheers!

Rose | Social Care @ Shopify 
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New Member
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Hello thanks 

but I was wondering how to change the name to verify the documents for payments on hold 

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Shopify Staff
Shopify Staff
309 31 47

Thanks for getting back to me, @Power12 !

I'm not sure I understand your question. Are you looking to change the name linked to your Shopify Payment account and Shopify account in general?

Rose | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Linked to shopify payment
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Shopify Staff
Shopify Staff
309 31 47

I see - thanks @Power12 !

Can you try clicking on "Deactivate Shopify Payments" to try and add it once more (by following the linked guide) with the information you wish to show?

Let me know how that goes. 

Rose | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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